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NewReward MAX AI Powered Module

AI-poweredMade in India · Since 2016

The AI-powered platform for your dealers, distributors and field teams

Loyalty, distribution, sales force automation and CRM with AI built in — it flags fraud, predicts churn and tells your teams what to do next.

Order → visit → reward, on one platform

Trusted by 100+ enterprises and 2M+ users

  • Ashok Leyland
  • HP
  • Raymond
  • Tata Pravesh
  • Waaree
  • Veedol
  • Valvoline
LoyaltyBoard dashboard
AI smart nudge340 retailers inactive for 14+ days — WhatsApp reminder queued.

Explore LoyaltyBoard

Most manufacturers run their channel on separate tools and a lot of spreadsheets. IMAST 360 puts distributors, field teams and partners on one AI-powered platform.

IMAST 360 is an AI-powered channel management platform for Indian manufacturers. It combines loyalty management, distribution management (DMS), sales force automation (SFA), lead management, after-sales service and rewards on one partner record.

scheme_Q3_FINAL_v7(2).xlsxDealerRegionQ3 ptsPaidD-0112 · RatlamWest1,240✓D-0347 · DewasWest980?D-0519 · UjjainWest#REF!—D-0602 · MhowWest2,110✓ORDER SLIPNo. 041820 ctn — 1.5mm wire8 ctn — MCB 32A12 box — LED 9W15?rate as per old schemecopy 2 of 3 · send to officeDISTRIBUTOR · 9:41 PMSir, stock statementbhej do please✓✓+14points notcredited —3rd call!!PARTNER RECORDPR-20418Distributor · RatlamLIVEOrders this month28Stock statementSynced 9:42 pmLoyalty points1,240 creditedQ3 schemeOn track4 places, 3 calls, 1 #REF!→ one partner record.

The IMAST 360 platform

Everything your channel runs on, in one platform

Six products for selling, distributing, rewarding and servicing. Start with one, connect the rest when you're ready.

Who it's for

Built for everyone in your channel

From the brand head planning schemes to the electrician scanning a pack — each person gets the tool that fits their day.

Business head at his office desk with a laptopQ3 scheme spend₹4.2 Cr tracked
Brand & channel headsSee every partner, scheme and rupee of spend in one dashboard.Dashboards · Scheme engine · AI insights
Distributor staff entering stock at a computer in a warehouseOrder #041820 ctn confirmed
DistributorsPlace orders, track stock and claim scheme benefits without calls or spreadsheets.Distribution+
Field sales rep on a phone call beside his motorbikeBeat 3 of 7Outlet visit logged
Field sales repsPlan beats, capture orders and enrol retailers from one app.Sales Track · LeadSprint
Electrical shop owner at his counter among lights and switchesPack scanned+120 points
Retailers & tradespeopleScan, earn and redeem rewards on WhatsApp, in their own language.LoyaltyBoard · Reward Max

How it connects

Six products. One partner file.

Open any tab and you see the same distributor, with everything the other five products already recorded. No exports, no re-keying, no reconciling spreadsheets.

Distribution+ · Distributor, Ratlam · PR-20418

Order #0418 placed

The distributor orders from the app. Stock, credit limit and the active scheme are checked before the order is confirmed.

Cartons
20
Value
₹1.84 L
Credit used
62%
This file already has
  • Sales data · Distribution+
  • Visit proof · Sales Track
  • Verified claim · LoyaltyBoard
  • Payout record · Reward Max
  • Installed base · TrueView
  • Next order · LeadSprint
Tools to manageBefore: Separate tools and logins per teamWith IMAST: One platform, one login
Scheme payoutsBefore: Worked out in spreadsheetsWith IMAST: Calculated by rules you set
Claim checksBefore: Verified by handWith IMAST: OCR, KYC and AI fraud checks
View of a dealerBefore: Scattered across systemsWith IMAST: One partner record

AI built in

AI that does the work, not just the reporting

Each product ships with AI for its job. This is what it hands your teams.

Smart nudgesLoyaltyBoard

IMBrand rewards · WhatsApp

नमस्ते! आपके 1,840 पॉइंट्स बाकी हैं। इस हफ़्ते नया पैक स्कैन करें और ₹200 बोनस पाएं।10:02

Check pointsHow to scan

Sent to an electrician who hadn't scanned in 21 days, in his language. Scanned again in 2 days.

Fraud detectionLoyaltyBoard · Reward Max

IndoreQR 7F3-21A · 10:14
NagpurQR 7F3-21A · 10:23
Same pack, two cities, 9 minutes apart₹4,800 held

Caught before payout and sent to your team for one-click review.

Route optimisationSales Track

Map of central Ratlam showing a field rep's seven-outlet beat, optimised route drawn along real roads with direction arrows
Old order 21.2 kmAI order 15.2 kmPriority outlets visited first

Seven outlets on one beat in Ratlam, re-sequenced by priority and road distance. 6 km less driving, every day this beat runs.

Suggestive ordersDistribution+

SKUDaysOrder
MCB 32A418 ctn
1.5 mm wire116 ctn
LED 9W312 box
Accept order

Lead scoringLeadSprint

“Need 40 ctn wire and MCBs for a 120-flat site in Ratlam, start next month.”

Score 86Routed in 40 s
ToRatlam rep · Beat 3

Every output lands in the same partner file, so the next product starts from it.

One record · six AIs

Service intelligenceTrueView

Months after install →Batch B-117 fails at 13–14 months

Pattern found across 3 failures. Preventive visits booked for 212 units still under warranty.

Solutions

Built for how Indian manufacturers sell

Start from the problem you need solved. Every solution runs on the same partner record, so adding the next one is a switch, not a project.

Where is my stock?Secondary sales visibility

Distributor orders, stock and secondary sales in one view, down to the outlet.

Daily secondary sales, not month-endDistribution+Sales Track
Are my reps productive?Field force productivity

Beats, geo-tagged visits, orders and retail audits from one app.

Every visit geo-tagged with a photoSales Track
Which leads become orders?Leads to orders

Project and site enquiries scored, routed to the right rep and tracked to the dealer order.

Enquiry to rep in under a minuteLeadSprintSales Track
Why are partners drifting?Channel & influencer loyalty

Slab schemes for dealers, QR scan-to-earn for electricians, masons and mechanics.

Paid to UPI, on WhatsApp, in 10+ languagesLoyaltyBoardReward MaxChannelInfluencerCustomer
Are claims genuine?Scheme & claim automation

Targets, claims and payouts calculated by rules, with OCR, KYC and fraud checks.

Duplicate claims held before payoutLoyaltyBoardReward MaxDistribution+
What happens after the sale?Warranty & after-sales

Warranty registration, service tickets, AMCs and technician dispatch.

Every unit traced back to its cartonTrueView

By industry

D+Distribution+STSales TrackLSLeadSprintLBLoyaltyBoardRMReward MaxTVTrueView
  • FMCGSecondary sales down to the kirana
    Distribution+
    Distributor orders, stock and secondary sales
    Sales Track
    Beats, retail audits and outlet orders
    LoyaltyBoard
    Retailer purchase slabs and display claims
    Reward Max
    Retailer payouts
    See the fmcg solution
  • PharmaStockist and chemist visibility
    Distribution+
    Stockist secondary sales and stock
    Sales Track
    Chemist visits and order capture
    LoyaltyBoard
    Chemist purchase schemes
    Reward Max
    Chemist rewards
    See the pharma solution
  • Building materialsSite leads to dealer orders
    Distribution+
    Dealer orders and stock
    Sales Track
    Dealer and site visits
    LeadSprint
    Contractor and project leads
    LoyaltyBoard
    Mason QR scan-to-earn
    Reward Max
    UPI payouts to masons
    See the building materials solution
  • Consumer electronicsElectrician loyalty and warranty
    Distribution+
    Distributor and dealer orders
    Sales Track
    Dealer visits and counter audits
    LeadSprint
    Builder and project leads
    LoyaltyBoard
    Electrician QR scan-to-earn
    Reward Max
    UPI payouts and gifts
    TrueView
    Installation, warranty and service
    See the consumer electronics solution
  • AutomotiveMechanic loyalty and genuine parts
    Distribution+
    Distributor and retailer orders
    Sales Track
    Retailer and garage visits
    LoyaltyBoard
    Mechanic QR scan per part fitted
    Reward Max
    Mechanic payouts
    TrueView
    Warranty claims traced to the part
    See the automotive solution
  • RetailRepeat customers and store replenishment
    Distribution+
    Store replenishment
    LeadSprint
    Walk-in and online enquiries
    LoyaltyBoard
    Customer points and tiers
    Reward Max
    Cashback and vouchers
    See the retail solution
  • Solar & energyInstaller network and AMC
    Distribution+
    Distributor orders and stock
    Sales Track
    Installer and site visits
    LeadSprint
    Rooftop enquiries
    LoyaltyBoard
    Installer loyalty per panel
    Reward Max
    Installer payouts
    TrueView
    Commissioning, AMC and service
    See the solar & energy solution

Results

Results from programs running today

All case studies
Top-10 Indian FMCG brand · 40,000+ retailers · 5 states, then national

Retailer participation more than doubled in 120 days

The problem

Scheme benefits reached retailers late through distributors. Only 28% of eligible retailers took part, and ₹15+ crore a year in schemes had little effect.

What IMAST did

A direct-to-retailer program: QR on every unit, all messages on WhatsApp, instant UPI redemption and milestone multipliers.

The result

Participation rose to 64%. Engaged retailers bought 30% more by value and stocked 40% more SKUs.

Active retailers28%64%BEFOREAFTER
WhatsApp open rate8%73%BEFOREAFTER
Cost per extra ₹ of sales₹0.35₹0.19BEFOREAFTER
LoyaltyBoardMeasured after 120 daysRead the full case study

A Message from the Managing Director

Where Technology Meets Trust

Enterprises do not grow through software alone. They grow through relationships, through trust, and through the people who carry their brand into every market.

Technology must strengthen these relationships, not replace them.

Ankur PathakManaging Director, IMAST Operations Private Limited

Ankur Pathak, Managing Director of IMAST
IMAST House · Indore
enterprises
100+
active users
2M+
Indian languages
10+
building since
2016

FAQs

Questions buyers ask about IMAST 360

Can't find your answer? Talk to our team.

What is IMAST 360?

IMAST 360 is an AI-powered channel management platform for Indian manufacturers. It combines loyalty management, distribution management (DMS), sales force automation (SFA), lead management, after-sales service and rewards on one partner record.

What is channel management software?

Channel management software helps a manufacturer run the businesses that sell its products — distributors, dealers and retailers — by managing orders, field visits, incentives, rewards and service in one system instead of spreadsheets and separate tools.

Which industries use IMAST?

FMCG, pharma, building materials, consumer electronics, automotive, retail and solar & energy brands use IMAST for their channel and loyalty programs.

Can we start with just one product?

Yes. Each product is priced and works on its own, and connects to the others as you add them. Bundling two or more products saves 15%.

Does IMAST support Indian languages and WhatsApp?

Yes. Loyalty programs run in 10+ Indian languages, and partners can enrol, get alerts and follow redemptions on WhatsApp.

How is our data secured?

IMAST holds ISO 27001, ISO 27017 and ISO 27018 certifications, is SOC 2 Type II verified and GDPR compliant.

How is IMAST priced?

Each product is priced independently, with plans based on usage. See the pricing page for plan details, or book a demo for a quote.